Partnership is key to the way we work and every member of our team understands that we act as an extension of your business. From the first engagement, we’ll be proactive and transparent in what we deliver. We believe that planning is essential in order to deliver a good service.
Consultancy is critical to understand your business. Based on your circumstances and the way that you currently operate, we’ll make suitable recommendations to help your business thrive. We’ll help you to choose the right business technology to fit with your current system and we’ll aim to save you money through the delivery of efficient hardware.
Our multi-skilled team can help with Linux issues as well as Microsoft products. Whether you’re using Office 365, or yet to use cloud-based systems, we will help you to choose the best solution for your business, all backed by our 24/7/365 support service
OUR PEOPLE
We’re a friendly bunch of people who get to know each of our clients very well. First and foremost, we’re a people business. Our people are all based in the UK and our Network Operations Centre is based Central London.
When you call us, we’ll answer your call quickly. There won’t be an annoying answerphone or automated voice to deal with.
You’ll get straight through to an experienced IT support engineer who is trained to resolve your issue promptly.
If we can’t resolve it over the phone, then our team will escalate the matter to one of our third line engineers who will resolve the problem within a given SLA. You can be confident that we’ll act quickly, be trustworthy and deal with any issues with the utmost integrity.
OUR EXPERTISE
We'll be with you all the way
Partnership is key to the way we work and every member of our team understands that we act as an extension of your business. From the first engagement, we’ll be proactive and transparent in what we deliver. We believe that planning is essential in order to deliver a good service.
Consultancy is critical to understand your business. Based on your circumstances and the way that you currently operate, we’ll make suitable recommendations to help your business thrive. We’ll help you to choose the right business technology to fit with your current system and we’ll aim to save you money through the delivery of efficient hardware.
Our multi-skilled team can help with Linux issues as well as Microsoft products. Whether you’re using Office 365, or yet to use cloud-based systems, we will help you to choose the best solution for your business, all backed by our 24/7/365 support service.
OUR DEDICATION
'Good enough' isn't good enough at computer support specialist
Our commitment to unrivalled support means that we’ll always go out of our way to ensure you have a great experience. We care about our reputation and want every member of your team to love working with us.
Every member of our team shares our enthusiasm and commitment to our customers. We reward our staff for delivering on our promises and this ensures that everyone is focussed on guaranteeing great customer service.
OUR VALUES
We’re transparent and accountable
As an outsourced IT support company, we know that partnership is everything. We ensure we act with the highest level of integrity so that you can trust our advice. Part of this means that we will always be transparent and accountable for our actions.
We also believe in the importance of our role as global citizens. This means we care about the world around us, our carbon footprint and how we trade. We also look after our staff because we know that great people are key to our long-term success. computer support specialist also has a successful philanthropy scheme and we regularly give back to local charities.